Posts tagged Four Ways to Stay on Top with Proactive Customer Service
The Key to Customer Service: Proactive Feedback Plans
  1.  Set expectations; residents don’t like to be surprised
  2.  It’s easier to get the word out than to respond to inquiries
  3.  Invite feedback; it helps you plan
  4. The right tools make all the difference

Follow the link to the article for a greater breakdown of these strategies.

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